Celebrating Failure

Abstract

This introduction to the special issue Communication Design Failures questions why failure is so hidden in design. It suggests that much can be learned from reflection on failure in its many guises and that failure points to gaps in knowledge and process. Failures want remedies, whether through empirical research, trial and error or pragmatic adjustment of process. The articles within this issue point out functional pitfalls in communication and process strategies — all the articles are pragmatic.